SHIPPING & RETURNS
Welcome to Ummahs Closet's Shipping Policy! Here, we want to make sure you are informed about our shipping methods, packaging, and costs. We believe in using plain and straightforward language to build trust and loyalty with our customers. We aim to provide fast and reliable shipping options to ensure your satisfaction with every purchase.
If you need more information or have any questions, feel free to reach out to our customer service team. Your satisfaction is our priority!
Standard Delivery is 3-5 working days for £4.99 and Premium Delivery is 1 working day for £7.99.
RETURN & EXCHANGE POLICY
At Ummahs Closet, we understand that sometimes a purchase may not meet your expectations. That's why we have a clear and customer-friendly return policy.
- quality is our main priority. All items are throughly checked before being packed and dispatched.
- we accept returns within 14 days from date of delivery
- items must be unworn and in the same saleable condition they were sent with all tags
- any perfume or makeup stains on items. We will not accept return
- your statutory right are not affected
- returns address: 42 Coppy Bridge Drive, Rochdale, England, OL16 3AR
- please contact us to arrange a return on ummahscloset@gmail.com
- returns are paid for by the buyer
- please keep proof of return
We want you to shop with confidence, knowing that if you're dissatisfied with a product, we've got you covered.